Dear customers,

In this ever-changing world of the online retail business Macfixit strives to provide the best service possible. Over the last couple of years we have made some significant changes, but the biggest one is yet to come.

As of the 1st of August 2015 we’ve decided to use a third party logistic company to fulfil our orders and manage our stock. This will allow us to process orders more effectively and efficiently compared to previous years . This will give us the resources to keep up with the monthly fluctuations of the business  and stay on top of all the orders you send our way.

Unfortunately it also means that we will no longer be able to see you in our North Melbourne office. As our stock will not be located here anymore, store pickup or over the counter sales will no longer be possible. We are already looking into offering other options to compensate for this but we still need to work out some details.

As you can imagine this is a big move and we’re working hard to make the transition as smooth as possible. However we will have to slow down operations for a few of days in order to physically move our stock. We ask you to please bear with us and keep in mind that some orders might be slightly delayed.

Thanks for sticking with us for the last 9 years and we’re hoping that there is many more to come.

Kind Regards,
The Macfixit Team